Understanding Emergency Protocol
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Understanding Emergency Protocol

A few weeks ago when my car died while I was driving, I didn't really know how to handle the situation. After things went south, I pulled over as quickly as I could to wait for the tow truck driver. Unfortunately, my car was basically sitting in the middle of a busy intersection, which made it really hard for my tow truck driver to do his job. After police closed off the intersection, I was finally able to have my car towed to a shop. On my website, you might learn how to follow basic emergency protocol so that you can stay safe and expedite repairs.


Understanding Emergency Protocol

4 Tips To Making The Tow Process Easier For You

Eevi Annala

If you have to get your car towed because it has broken down, there are a few things that you can do to make the towing process much easier. 

1. Provide your exact location: You need to give the tow company as precise a location as possible. If you don't know the exact address, give the dispatcher the names of nearby cross streets, and any landmarks that you can see. Those things can include buildings, parks, and other businesses. That will make it easier for them to find you and make your wait shorter. It can also help the dispatcher send a tow truck that is close to your location, which can make it easier for the tow truck. 

2. Give the dispatcher an idea of what the problem is: If you can tell the dispatcher what you think the problem is, the tow truck driver may be able to bring a solution with them. For example, if you have a flat tire, the driver can bring materials to patch a flat and refill it. Or, if you have run out of gas, then the driver can bring you enough gas to get you to the next gas station. That can also save you the tow, but you will have to pay a fee for the driver to come to your location. 

3. Provide visual clues: If you are pulled over on the side of the road, the tow truck driver should have no problem finding you, but turning on the hazard lights and putting out some kind of signal like a cloth tied to your antenna will let them see you easier. If you are in a parking lot, it can be much harder for the tow truck driver to find you. Doing things like lifting the hood of your car will make it possible for the driver to see your car at a glance. You should also give a good description of your car and your license plate number. 

4. Let the dispatcher know about your car's needs: This is different from what is wrong with your car. This information would be things like if it's a front wheel, rear wheel, or all wheel drive. You should also tell them about any other special features to your car. That will allow them to send out the right truck. 

To learn more, contact a towing company like Frank's Towing

Doing whatever you can to make your towing experience quicker and easier and get you home and safe faster.